Visas and migration
The Department of Immigration and Border Protection (DIBP) at the Australian Embassy in Cairo processes most visa applications and some citizenship applications for residents of Egypt, Sudan, Morocco, Tunisia, Algeria and Libya. The information in this website is meant as supplementary, country specific information to that contained in the main DIBP website, www.border.gov.au.
The Embassy works on an appointment basis for all services related to the Department of Immigration and Border Protection, including visa and citizenship applications.
To book an appointment, click here: http://visaofficeaustralianembassycairo.setmore.com/
Note that we do not make appointments for services not outlined in the online booking service.
If you have an urgent need to book an appointment for a service that is not included in the online appointments options you may send an e-mail to VisaAppt.Cairo@dfat.gov.au explaining why you need an appointment. We will respond to this email within 3 working days.
Communication with this office
Please note that we prefer communication to be by email.
Telephone: (+202) 2770 6666 - available 9.00am to 11.00am, Sunday to Thursday.
Fax: (+202) 2770 6648.
How to apply
Online using immiAccount
The best option to apply is online. Most applications can be lodged online.
All Students and Temporary Work visas must apply for their visa online.
Visitor visas, Australian Citizenship by Descent, Partner visa and Resident Return visa applications can be submitted online.
Please see: http://www.border.gov.au/immiaccount for more details.
To ensure the visa office can communicate with you electronically about your visa outcome and other matters, you must include an email address with your application and, when lodging online through ImmiAccount, leave the checkbox empty when responding to the question ‘The applicant does not agree to electronic communication’.
The following checklists will assist you in making a complete application for the following migration visa applications. Cairo Family Migration Checklists:
The following checklist provides information on citizenship applications:
Applying directly with the Australian Embassy in Cairo
If you cannot lodge the application online and wish to make an application in person at the Australian Embassy in Cairo, you must make an appointment before attending the Embassy.
Appointments are in high demand and priority will be given to those people wishing to lodge an application which does not have an online lodgement option.
To make an appointment, follow this link: http://visaofficeaustralianembassycairo.setmore.com
Refugee and Humanitarian visa applications
To apply for a Refugee and Humanitarian visa, the completed Form 842, with documents and passport photos, should be posted or couriered to the following address:
DIBP, Australian Embassy
World Trade Center,
1191 Corniche El-Nile,
Boulaq, Cairo, Egypt
All applications should include a current e-mail address to allow this office to contact the applicant with the file number.
Please note that under the DIBP Code of Conduct, Visa & Immigration office staff members are prevented from giving migration advice or their professional assessment to applicants, on the likely chances of success of any future visa applications. It is only after the application is lodged that the decision-maker may make a careful assessment of the merits of the case.
The Australian Government collects biometrics from clients applying for Australian visas in Egypt and Algeria. Biometrics will be collected from visa applicants, irrespective of their nationality, who are in Egypt or Algeria at the time of making a visa application to enter Australia unless they are excluded or exempted.
Biometrics will be collected at an Australian Biometric Collection Centre (ABCC) in Cairo or Algiers. The ABCC, operated by Teleperformance, will charge a fee for this service. Visa applicants should register, make an appointment and make payment for the biometric enrolment as per the instructions provided on the Teleperformance website prior to attending the ABCC.
Visa applicants will be sent a letter informing them that they need to attend the ABCC in Cairo or Algiers to provide their biometrics. Applicants should take a copy of this email and their passport to the ABCC.
For more information please click here:
Teleperformance Cairo website: https://au.tlscontact.com/eg/cai/index.php
Teleperformance Algiers Website: https://au.tlscontact.com/dz/alg/index.php
Biometrics information: Department of Immigration and Border Protection website
Documents posted from outside Egypt
If you intend to send an application or any documents to the Embassy from outside Egypt (including from Australia), you should engage the services of an internationally reputable courier company which will guarantee a door-to-door service. You should ensure that any courier you use has an office in Egypt and will undertake action on your behalf in relation to customs clearance. We recommend that you use DHL or TNT. Clients report problems when using Australia Post’s courier services and, as such we strongly recommend that clients DO NOT use Australia Post.
Your courier service is then responsible for ensuring that the package is delivered to the Embassy. The Australian Embassy in Cairo cannot provide you with any assistance in clearing any item through Egyptian Customs, even if you have used an international courier as recommended.
Recent Announcement about visa reform
The Australian Government has announced it will enhance the way visa and citizenship services are delivered using the latest digital technologies. For more information visit the Department Immigration and Border Protection’s website.