List Consular Assistance
The Consular Services Charter outlines the consular services and assistance that may be provided by the Department of Foreign Affairs and Trade. There are a range of tasks which are outside the consular role and there will be circumstances in which our ability to provide consular support may be limited. Please consult the Consular Services Charter for details.
Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at http://www.dfat.gov.au/dept/consular/privacy.html or by requesting a copy from the Department.
Seeking legal advice in Egypt
The Australian Embassy cannot provide legal advice to Australians in Egypt, but can provide this list of lawyers who may be able to assist.
The names and contact details of lawyers practicing in Egypt appearing on this list has been compiled by the Department of Foreign Affairs and Trade (DFAT) from publicly-available information. DFAT does not endorse any of the lawyers appearing in this list, provides no guarantees as to its currency and does not accept any liability if you choose to engage one of these lawyers to provide legal services.
For more information about laws, see our travel advice.
Consular Section Opening Hours
If you are an Australian citizen requiring urgent consular assistance:
- Call the chancery switchboard on +2 02 2770 6600. If we cannot take your call you will be provided the option to be transferred to the Department of Foreign Affairs and Trade's 24 hour Consular Operations Centre in Canberra.
- Call the Department of Foreign Affairs and Trade's 24 hour Consular Operations Centre direct on +61 2 6261 3305, SMS +61 421 269 080 or call 1300 555 135 (from within Australia).
- Email us at firstname.lastname@example.org
- Visit us at Level 11, World Trade Centre, 1191 Corniche El Nil, Boulac, Cairo.
The Embassy is open from 8.00 am to 4.15 pm Sunday to Wednesday and from 8.00 am to 1.45 pm on Thursday. The Embassy will be closed on public holidays.
The Embassy works on an appointment basis for all notarial services and passport applications. All appointments must be booked online.
Appointments are available from 9.30 am to 1.00 pm and 2.00 pm to 3.30 pm Sunday to Wednesday and from 9.30 am to 1.30 pm on Thursday.
To book a passport appointment, click here.
To book a notarial service appointment, click here.
Visas for Australians travelling to Egypt
The Embassy is not in a position to provide information regarding the visa regulations of other governments. For enquiries on obtaining/renewing Egyptian visas or work permits, please approach the nearest Egyptian Embassy/Consulate http://dfat.gov.au/geo/egypt/Pages/egypt.aspx for the most up-to-date information. If you are currently in Egypt, you need to approach the Passports, Migration and Citizenship Authority at Mogammaa El Tahrir (El Tahrir Complex), First Floor, Tahrir Square, Downtown Cairo.
For information and enquiries regarding Centrelink matters (including qualification rules for payments & services), please contact Centrelink directly:
Centrelink International Services (CIS)
GPO Box 273
Hobart, Tasmania, Australia 7001
Telephone: +61 3 6222 3455 (24-hour answering machine)
Facsimile: +61 3 6222 2799
Website: www.humanservices.gov.au – and choose Centrelink
Or follow this link: http://www.humanservices.gov.au/customer/dhs/centrelink
Please follow the links below for information on living overseas:
- Taxation issues
- Police clearances
- Marriage overseas
- Birth, marriage and death certificates:
Please follow the link for information on benefits, payments and services for Australian residents.
Returning to Australia
Handy information for Australians or residents returning from a holiday or moving back to Australia.
Elections are an important part of Australia\'s civic life and essential to our democracy. Please follow the links below for information relating to elections: